SAHAL

SAHAL SERVICES

Send & recieve money

Access your money anywhere

Deposit money in your account and easily send to anyone within Somalia for free.

Paybills

Pay your bills on time

Pay your utility bills easily from your sahal number. insert the merchant paybill number, then your account number and finally the payment amount.

Buy goods

Shopping made easy

Pay for your shopping anywhere by paying directly to the store account number.

Buy airtime

Recharge your prepaid

Buy prepaid airtime from sahal. You can also buy prepaid bundles within Sahal by using the number *855#

Getting started

You can register for your Sahal account for FREE at any center of Golis in the country. Step 1: Fill the registration form. To fill the registration form you will have to provide:-
  • Personal details (mobile no, first name, last name)
  • Identification document (passport, ID)
  • Passport size photo
You will receive a confirmation that the registration is successful.
Golis will send you an SMS confirming that the registration has been successful. Activate your Sahal using the ’4-digit Start Key’ sent to you by Golis Telecom;
  1. Dial *888# then press OK.
  2. Enter the ‘Start Key’ (4-digit number received from Golis)

Settings

For security reasons, customers can change their PIN at any time with no cost.
  • From the Sahal menu select “My Account”
  • Select “Change PIN”
  • Enter old PIN press OK
  • Enter new PIN and confirm it
  • Wait for the confirmation.
You can choose
  • From the Sahal menu select “My account”
  • Select “Language”
  • Choose from Somali or English
  • Language successful changed.
which language to use for your Sahal:
You can report Sahal if your mobile is lost:
  • From the Sahal menu select “My account”
  • Select “Report Lost”.
  • Enter Lost Number.
  • Enter Lost number PIN
  • Successful reported.

How to use

Deposit money in your Sahal account at one of the Golis Centers.
  • Give the salesman the amount you wish to deposit.
  • Provide your mobile number.
  • Both of you will receive an SMS from Sahal Service confirming the transaction
Withdraw money from any Golis center/store. Shortcode *889* accountnumber*amount# USSD
  • Confirm the Store has sufficient funds for your transaction.
  • Dial *888# then press OK
  • Enter your PIN number(4 digit key)
  • Select ‘Withdrawal’
  • Enter the Store number, then the amount you wish to withdraw.
  • You will receive a screen with the above transaction details. Confirm they are correct then Press OK.
  • You will receive an SMS confirming the transaction.
  • The Store person will then give you the cash and request you to sign a Log book which is a record of Sahal transactions done in that store.
Easily pay for goods and services anywhere.
  • From the dial pad click *884*account number*amount#
  • Confirm the merchant name and insert your PIN.
  • Receive confirmation message with transaction ID.
Pay your water, electricity and other bills from your SAHAL
  • Ensure you have sufficient funds in your Sahal account to cover the amount you are paying.
  • Dial *888# then press OK
  • Enter your PIN number(4 digit key)
  • Select ‘Pay Bill’ from your Sahal menu
  • Enter ‘business number’ of the company you are paying to*
  • Enter the ‘account number’ of the bill you wish to pay for*
  • Enter the amount you wish to pay (between US$ 1 – US$ 2,000)
  • Enter your Sahal PIN
  • Confirm details are correct and press OK
Purchase airtime US$ 0. 25 – US$ 100 for your phone or another Golis subscriber. Shortcode *882* phonenumber*amount# USSD
  • Dial *888# then press OK
  • Enter your PIN number(4 digit key)
  • Select ‘Buy airtime
  • Select whether you want to top up on yourself or another subscriber.
  • Enter mobile phone number of the phone you are buying airtime for.
  • Enter amount of airtime you wish to buy.
  • Confirm the details when you make sure that the transaction is correct, then press OK.
  • You will receive a confirmation SMS from Sahal.
Shortcode
  • Dial *881#
  • Enter PIN
  • Wait for SMS confirmation with your balance amount.
USSD
  • Dial *888# then press OK
  • Select show balance
  • Enter your secret PIN
  • Wait for SMS confirmation message with your balance amount.

#

Service Type

Fee

1

All Deposits

FREE

2

All Withdrawals

FREE

3

Registration

FREE

4

SAHAL Buying

FREE

5

Airtime through SAHAL

FREE

6

Internet Bundle through SAHAL

FREE

7

SAHAL Balance Enquiry

FREE

8

Change SAHAL PIN

FREE

9

Person to person (P2P)

FREE

10

Person to Business(P2B)

FREE

11

Business to Business (B2B)

FREE

12

Business to Person( B2P)

FREE

13

Person to internetwork

FREE

14

Business to internetwork

FREE

15

Person to Bank (Kaaftoon)

FREE

16

Business to Bank ( Kaaftoon)

FREE

17

Reversal

$0.2 per transaction

 

 

 

FAQs

  • What is SAHAL?
    • SAHAL is a brand name for Golis’s Mobile Money service. The service was launched in 2009 in Somalia.
  • How can I be SAHAL customer?
    • First you need to be Golis customer, then you need to open SAHAL account at Golis centers.

 

  • What is the benefit of SAHAL service?

SAHAL customers can access a wide range of services, 24h a day, 365 days a year. These services save time and money and are delivered in real time. Customer can undertake some or all of the following transactions:

  • Send money to another SAHAL customer
  • Pay bills (e.g. telephone, electricity, water, TV…)
  • Top up airtime
  • Pay for goods with merchants and other providers
  • Withdraw money at SAHAL counters
  • Receive money from SAHAL customer
  • Transfer money to/from bank
  • What are the requirements for opening SAHAL account?
    • Registration requirements for each account type is different. Also some accounts are categorized into levels. You can visit Golis counters and ask registration requirement document?
  • How can I deposit or withdraw money from my account?
    • To Deposit Money
      • Go to SAHAL counter
      • Give cash amount you need to deposit
      • As counter staff, deposits your account, you will receive instant message of amount deposited. Also you must check your balance while you are at counter.
    • To withdraw money
      • Go to SAHAL counter
      • From SAHAL menu in your account, select agent number, amount and give comfirmation.
        • Counter staff will accept your request and you will receive electronic message about transaction made.
        • As counter staff gives cash, check that cash equals amount withdrawn from your account.
  • What happens to my SAHAL account if I lose my SIM?

If a customer loses his/her phone or SIM card, the funds in his/her M-Pesa account remain secure, and cannot be accessed without the secret PIN code. M-Pesa will restore these funds after providing a new SIM card and resetting the mobile phone account.

  • What happens to may SAHAL account if I enter wrong PIN repeatedly?
    • If you enter wrong PIN to your account, more than five times a time, system blacklists your account and blocks. If you remember your PIN later on, you can call hotline numbers of the company (121). To re-generate new PIN you need to visit your closest Golis service center.

 

    

 

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